On the health of the people and the healthcare system

The Code of The Republic of Kazakhstan dated September 18, 2009 #193-IV 


Article 91. Patients' rights

1. In addition to the rights specified in Article 88 of this Code, patient has the following rights:

1) To be treated fairly in the process of diagnostics, treatment and care, receive respectful attitude to his/her cultural and personal values;

2) To receive medical care in the order, determined solely on the basis of medical criteria, without the influence of any discriminatory factors;

3) To choose, replace a doctor or medical organization;

4) To receive support from the family, relatives and friends, as well as members of religious associations;

5) To receive the relief of suffering to the extent, that the existing level of medical technology allows;

6) To obtain an independent opinion on the state of his/her health and to hold a consultation;

7) Other rights, provided by the laws of the Republic of Kazakhstan.

2. The patient has the right to receive information about his/her rights and obligation, the services provided, the cost of paid services, as well as the manner in which they are provided. Infromation about the patient's rights should be located in places of visual agitation of medical organization. When entering a medical organization, patient should be provided with information about the names and professional status of those who will provide him/her with medical services, as well as about the internal order of the medical organization. 3. Medical care should be provided after receiving an informed oral or written voluntary consent from the patient.

4. When receiving medical care, the patient has a right to receive a full information about his/her state of health, including information about potential risks and the benefits of alternative therapies, information about the diagnosis, prognosis and treatment plan, potential consequences of refusing from the treatment to the patient in an accessible form, as well as an explanation of the reasons for his/her discharge or transfer to another medical organization.

5. The patient has a right to appoint a person, who will receive information about his helath state. The patient's refusal to receive information is made in writing form and is included in the medical documentation. 6. Information can be hidden from the patient only in case, if there are reasonable grounds to beleive that providing medical information will not only be useless, but will cause serious harm to the patient. In this case, the information is given to the patient's spouce, his close relatives or legal representatives.

7. Patients, receiving medical care in clinical conditions on the basis of educational institutions in the sphere of healthcare organizations have the right to refuse to partiicpate in the educational process, as well as to refuse from the presence of third parties in conducting medical diagnostic procedures.

8. The protection of patients' rights is exercised by bodies, healthcare organizations and by public associations within their competence.

9. When receiving medical care, the patient has the right to have a full information about the prescribed medication.

10. Marrying citizens have the right to medical and medical-genetic examination.